Welcome to Yaseen Cooling & Refrigerator. By using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.
1. Service Scope
We provide AC and refrigerator repair and maintenance services within Riyadh, Saudi Arabia. All services are subject to availability and technician schedule.
2. Bookings & Appointments
- Appointments can be scheduled via phone, WhatsApp, or website (if available).
- We strive to arrive on time, but unexpected delays (traffic, emergencies) may occur.
- In case of rescheduling, we will notify you as early as possible.
3. Payments
- Payments are to be made in cash or via agreed-upon methods after service completion.
- All service charges will be discussed upfront before work begins.
- No hidden fees — transparency is part of our commitment.
4. Service Warranty
- Some repairs may come with a limited service warranty, depending on the work and parts used.
- Warranty does not cover misuse, water damage, or repairs done by third parties after our service.
5. Cancellations
- You may cancel or reschedule your appointment up to 2 hours before the scheduled time.
- Last-minute cancellations may result in a small visit fee.
6. User Responsibility
By using our services, you agree to:
- Provide accurate information when booking
- Allow access to the equipment and necessary areas for inspection and repair
- Not misuse the service or technicians
7. Liability
While we handle all work professionally, we are not liable for:
- Pre-existing damage to your appliances
- Any indirect loss, damage, or downtime due to appliance failure
8. Updates to Terms
These Terms of Service may be updated from time to time. Changes will be posted on our website.